Research supply · Policies
Terms of Service
These are the policies that govern accounts, orders and supply. Read them alongside the research-use-only terms that appear on every page.
Research use only
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
All products are supplied strictly for research and development use. They are not for human consumption of any kind, and not for veterinary, diagnostic, clinical, medical, cosmetic, or food use. Peptides Wholesale USA is a chemical supplier; it is not a compounding pharmacy or chemical compounding facility as defined under section 503A of the Federal Food, Drug, and Cosmetic Act, and is not an outsourcing facility as defined under section 503B. You confirm you are acquiring these products for lawful research, that you are qualified to handle them safely, and that you will not resell or supply them for human or animal consumption.
Who may buy
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
Accounts are for businesses and research organisations, not consumers. You must be at least 21 years old and confirm this when you register. Every account is reviewed and approved before it can order. We may decline or later suspend an account at our discretion, including where the intended use appears inconsistent with the research-use-only terms. Approval is not a warranty that any product is suitable for your purpose. You are responsible for your credentials and for anyone you invite to your company account.
Pricing and orders
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
Prices are shown to approved account holders and exclude shipping and any tax. Prices may change without notice; the price that applies is the one shown when your order is submitted. Submitting an order is an offer to buy, accepted when we confirm and release it for fulfilment. We may decline an order or part of one, including where stock is unavailable. Stock is reserved for a limited period after an order is placed; if payment is not received in that period the reservation is released and the order may be re-priced or cancelled.
Payment
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
Payment is by bank transfer (ACH) through our payment provider, initiated from a link we send after your order is placed. Orders are not released for fulfilment until funds are confirmed. An ACH payment can be returned by your bank after it appears to have settled; if that happens after your order has shipped you remain liable for the amount and we may suspend the account until it is resolved. Accounts are prepay and we do not currently offer credit terms.
Shipment, title and risk
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
We ship through a third-party fulfilment partner. Estimated timeframes are estimates, not guarantees, and we are not liable for carrier delays. Title and risk of loss pass to you on delivery to the carrier. Orders may ship in more than one shipment, each invoiced and tracked separately. Title and risk of loss pass to you when we hand the shipment to the carrier, which means a claim against the carrier is formally yours to make. As a matter of policy we do not leave you to make it alone: where you report damage, loss or a short shipment within the window set out in our Refunds policy, we replace the affected items or issue a credit note and handle the carrier claim ourselves. That policy is a commitment we make voluntarily and does not change where title and risk sit.
Certificates of analysis
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
A certificate of analysis is provided for the lot supplied. Custom-branded certificates are available for an additional fee per product and reflect the same underlying lot testing; only the presentation differs. A certificate describes the lot tested and is not a warranty of fitness for any particular purpose.
Acceptable use
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
You may not misrepresent your identity, business, or intended use; resupply product for human or animal consumption; use the site to infringe any law or third-party right; or attempt to access another customer's data. We may suspend or close an account that breaches these terms and may report unlawful use.
Warranties and liability
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
Products are supplied with the specifications stated on the applicable certificate of analysis. Except as expressly stated, we give no warranties, express or implied, including merchantability or fitness for a particular purpose. You are solely responsible for determining whether a product is suitable for your intended research, for handling it safely, and for complying with all laws that apply to you. To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or the cost of substitute goods, even if told such damages were possible. Our total liability arising out of or relating to any product or order is limited to the amount you paid us for the product giving rise to the claim, and our total liability across all claims in any twelve-month period is limited to the amount you paid us in that period. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence. You will indemnify us against claims, losses and costs arising from your use, storage, transfer or resupply of a product, from any use of a product in or on a human or animal, and from your breach of these terms. These limits and this indemnity survive the closing of your account and reflect how the price of the products was set.
Governing law
Effective 12 September 2026. We update these policies as the business changes, and account holders are notified of material changes before they take effect.
These terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any dispute arising out of or relating to these terms or to any order will be brought exclusively in the state or federal courts located in Summit County, Ohio, and both parties consent to the personal jurisdiction of those courts. Before filing, the party raising the dispute will give the other written notice describing it and thirty days to resolve it. Claims are brought individually; neither party will bring a claim as a class or representative action. Nothing here prevents either party from seeking injunctive relief in any court to protect its confidential information or intellectual property.